I would like to provide feedback for the service and support that support has provided to me through the chat. They have greatly assisted me with getting the domain setup, in addition to the WordPress website as well. They have even directed me to the guides on getting everything set up for the site along with email accounts.
I wanted to express my extreme satisfaction with the level of customer service I received today from one of your associates over chat. From my interaction with your customer service associate, I could tell that your staff are trained very well, know their product and company policies, and are helpful and polite.
I`m new on your server and have spent over 20 years on a number of different servers. I needed help getting set up about 6 months after I signed up with your company and had trouble getting into Cpanel and misc. housekeeping on the site. In less than 15 minutes support had me into Cpanel and answered all my questions.